A few weeks ago a customer brought in his twelve year old Nissan Maxima with a brake vibration problem. The car had about a hundred and fifty-five thousand miles on the odometer. Our ASE Certified Technician turned in a repair estimation for a complete brake job, including brake fluid flush, at over seven-hundred dollars.
“What!?” The customer exclaimed. “I’m not sure that car isn’t worth what you are quoting me for the brake job!” He thought about it for a few minutes and then asked. “Do you know where I can get a good used car?”
“You have a good used car.” I reminded him. “You know this vehicle well. You likely have all of the maintenance records on it. It would easily cost you six, seven-thousand dollars or more to replace this with a ‘good used car’ and then you don’t know what you are getting.”
The customer thought this over for a couple of minutes and then told us to go ahead and fix the car.
This customer came back a few weeks later with a friend of his who was having a problem with his Jeep where he wasn’t getting much heat. While the customer was advising his friend to bring the jeep to us for evaluation he was also remarking at how well his Nissan was stopping and handling since the brake job.
This customer not only came back but brought in a new customer in with him.
As a reputable neighborhood repair shop we only recommend repair work that is required by your vehicles manufacturer for the age and miles on it. We only use parts that meet or exceed the Original Equipment Manufacturers (O.E.M.) specifications.
We currently offer the NAPA AutoCare "Peace of Mind" Warranty, providing our customers with 12-months/12,000-miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at over 12,000 NAPA AutoCare locations across the country.
We only recommend and do repairs that are necessary and required by the manufacturer. We get the job done right.